Question: What rights do I have over the stories I create in Luverse?
Answer: We are thrilled to see your creativity flourish with Luverse! You have the freedom to share your generated stories anywhere you like and incorporate them into your personal and commercial projects. Feel free to customize and adapt the stories to match your creative vision. It is important to keep in mind that while you have extensive usage rights, we retain ownership of the content, including copyrights and trademarks. This ensures that we can protect and continue offering exciting experiences to our users. As a result, selling the stories or creating standalone products, such as books, using them is not permitted. We appreciate your understanding and look forward to seeing the amazing ways you bring your stories to life within the terms of our license.
Question: My story has been stuck in the ‘Story in the making status’ for too long. What should I do?
Answer: If it’s taking more than 10 minutes to get your story created and it remains labeled with Story in the making status, a technical disruption likely occurred. Please contact our customer support team as soon as possible. To do so, tap on the Bookmark icon located at the bottom right of the main navigation bar, followed by the Settings icon at the top right corner, and select Contact Customer Support. Provide a short description of the issue and attach a screenshot if possible. We will shortly get back to you.
Question: Why did Luverse refuse to create my story and state that some of my custom requests violate the content policy? What happened?
Answer: Luverse refused to create your story because some of your custom requests contained content that violates our content policy. We have specific guidelines in place to maintain a safe and appropriate environment within the app. Certain words or themes may be prohibited to ensure the well-being and comfort of our users. We appreciate your understanding. You are welcome to create a new story that adheres to our content policy. If you have any further questions or concerns, please don't hesitate to contact our customer support directly via Luverse’s Settings. Thank you for your cooperation in creating stories that align with our content policy.
Question: Luverse refused to create my story and marked it as ‘Story not finished.’ What happened?
Answer: If Luverse has marked your story as ‘Story not finished,’ it indicates you used a custom request that violates our content policy. To maintain a safe and enjoyable environment, we have certain guidelines and policies in place regarding the content that can be generated. We have refunded you the Luvs you used for the story. You are welcome to create a new story that adheres to our content policy. If you violate our content policy more than three times, we cannot refund you all spent Luvs. If you have any further questions or concerns, please don’t hesitate to contact our customer support directly via Luverse’s Settings. Thank you for your cooperation in creating stories that align with our content policy.
Question: Are Luverse stories available in languages other than English?
Answer: Unfortunately, Luverse stories are currently only available in English. This includes both the pre-made stories in the app and the stories generated through the Create Your Own Story feature. However, we understand the importance of offering stories in different languages, and we are actively working on adding support for other languages in future updates. We appreciate your patience and apologize for any inconvenience caused.
Question: How can I report anomalies in the Luverse stories made by the Create Your Own Story feature?
Answer: Your feedback plays a crucial role in enhancing the quality and experience of Luverse stories. If you come across any anomalies while using the Create Your Own Story feature, reporting them is easy. Simply tap on the Bookmark icon located at the bottom right of the main navigation bar, followed by the Settings icon at the top right corner, and select Contact Customer Support. Provide a short description of the issue and attach a screenshot if possible. We appreciate your contribution!
Question: How long does it take for Luverse to create a story?
Answer: The time it takes to generate a story using the Create Your Own Story feature can vary. On average, it typically takes around 5 minutes to generate a story. However, please note that the actual time may vary depending on factors such as the complexity of the story, server load, and network connectivity. In some cases, it may take up to 7 minutes to generate a story. We appreciate your patience during the generation process and hope you enjoy the unique stories created just for you.
Question: What’s the average length of custom-created stories?
Answer: The average length of the stories generated by the Create Your Own Story feature can vary, but typically they offer a reading time of around 7 minutes. The length of the stories can extend up to approximately 11 minutes of reading time, depending on the level of detail provided. Our aim is to provide you with captivating stories that fit your preferences and offer an immersive reading experience.
Question: I have unspent Luvs in my account, but my subscription has already expired. Am I going to be able to use the Luvs later?
Answer: Of course! We will never take your remaining Luvs unless you use them. There is no time limit for the use of your Luvs, so you can continue to use them whenever needed.
Question: Can I cancel my Luverse subscription at any time?
Answer: Yes, you can cancel your Luverse subscription at any time. We believe in providing our users with flexibility and freedom, so you can cancel or change your subscription type at any time you wish.
Question: How does the Create Your Own Story feature work?
Answer: Luverse is proud to introduce an exciting feature called Create Your Own Story that uses the power of AI. This feature empowers you to unleash your creativity and generate a unique story based on your specific preferences. You can choose from a diverse selection of pre-defined options to shape the story according to your desired genre, characters, environments, and many more. However, if you have a specific vision in mind, Luverse’s narrator will patiently listen to your requirements. To further enhance your reading experience, the story will even be complemented with a captivating image. With this feature, your imagination knows no bounds!
Question: How often are new stories added to Luverse?
Answer: Luverse regularly updates its collection of stories to provide users with fresh and exciting content. You can expect to see new stories multiple times a week, so you will never run out of fresh content. The Create Your Own story feature enables you to generate brand new tailored stories without limits based on your specific requirements.
Question: Can I find Luverse stories anywhere else?
Answer: No, you cannot. Luverse stories are exclusively crafted by our team of qualified authors and cannot be found anywhere else. We take pride in offering original content that our readers can't get enough of.
Question: Can I adjust the font size of Luverse stories?
Answer: Yes, you can! We understand that the pre-defined text size might not suit everyone's needs. When you start reading a story, you can easily adjust the text size to your liking.
If you didn't find the information you are looking for or an answer to a question you have, do not hesitate to contact us right now. We will be pleased to assist you with any request.
App Toro team